Indokala is committed to protecting the privacy of our artists, collectors, and visitors. Your trust is paramount to us, and we guarantee that we will never sell, rent, or share your personal information with any third party for marketing purposes. This Privacy Policy outlines what information we collect, how we collect it, and why we use it. By using the Indokala website, you agree to the practices described in this policy.
1. Information We Collect and Why
We collect information essential for fulfilling orders, providing customer support, and maintaining the security of our platform.
When you place an order on Indokala, we collect certain Personal Information strictly for the purposes of delivery and post-order support. This information includes:
Your Name
Billing and Shipping Address
Phone Number
Email Address
Order Items and Details
Tracking Code and Name of Courier Partner
IP Address from where the order is placed (used to prevent continuous fraudulent access and fake orders only).
Data Security Assurance
Indokala does not save or store any sensitive payment information whatsoever. This includes Credit/Debit Card numbers, Net Banking IDs/Passwords, Expiry Dates, or CVV numbers. All financial transactions are processed securely by reputed third-party payment processors who adhere to the highest industry standards and utilize their own SSL encryption.
2. Non-Personal Data (Cookies) and IP Address Use
Cookies
Like virtually all e-commerce sites, we use cookies. These are small data files stored on your computer by your web browser. Cookies are essential for:
Maintaining items in your shopping cart between visits.
Providing a personalised user experience.
Gathering anonymous demographic and site usage data to help us improve our website design and offerings.
You can choose to disable cookies in your browser settings. However, doing so will prevent you from utilizing services like adding items to your Cart, checking out, or signing into your account.
IP Address and System Data
Your IP address may be logged to help us diagnose server issues, administer our website, and ensure our systems are protected against continuous fraudulent access. This non-personal data may also be used with third-party tools to recognize general website traffic patterns.
3. Data Protection and Transmission
We employ secure SSL (Secure Sockets Layer) technology to encrypt data transmitted from your browser to our database. We follow generally accepted industry standards to protect your personal information from unauthorized access or disclosure during transmission and storage.
While we strive to use commercially acceptable means to protect your Personal Information, we assume no liability for any unauthorized third-party access, errors in transmission, or other acts or omissions beyond our direct control.
4. Email Communications
To keep you informed about new artists, exhibitions, and services, Indokala may send you email notices based on your expressed interests and activity.
To enhance their usefulness, our emails may use system-based confirmations (if your computer supports them) to confirm when an email is opened or a link is clicked. You can easily unsubscribe at any time by clicking the link at the bottom of most emails or by contacting us directly at info@indokala.com.
Please note that certain email communications related to order status and account management are necessary conditions for using our services.
5. Copyright and Intermediary Role
All artworks displayed on Indokala.com are uploaded based on a declaration from the selling party that the work is original or that they possess the necessary license to sell it.
Indokala acts solely as a technical intermediary between sellers and buyers. As such, we claim insulation against any legal claims of copyright infringement concerning any artwork on our platform.
If you are an original author, artist, or copyright holder and believe your rights have been infringed, please immediately inform us at admin@Indianartzone.com. We are committed to prompt investigation and removal of any confirmed infringing work.
Policy Amendments
We reserve the right to amend this Privacy Policy at any time. If changes are made, we will post the updated version on our website, and it will become effective immediately upon posting. The updated policy will apply to all current and past users of the Website.
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@indokala.com.
